1. Analyse the current situation and evaluate alternatives
   • Use a broad range of information sources to identify best practice criteria and examples
   • Analyse current performance against best practice to identify improvement and business opportunities
   • Identify operating requirements and constraints imposed by internal and external customers and suppliers
   • Review and evaluate existing strategic and operating plans to identify opportunities for improvement
   • Propose viable alternatives to improve current situation and to exploit opportunities
2. Set objectives in alignment with corporate aims
   • Develop business objectives which represent business needs and global trends
   • Identify business objectives which support corporate aims
   • Consult with key stakeholders and other relevant parties to ensure consensus on objectives
   • Ensure objectives reflect a competitive position in the global market
3. Prepare a business plan
   • Develop a business plan based on agreed business objectives
   • Translate business objectives into a feasible strategy
   • Address all relevant operations in plans and justify any not addressed
   • Identify clear profitability, productivity and performance targets in line with objectives
   • Identify financial, physical and human resources requirements to implement strategies
   • Include appropriate feedback and customer satisfaction measurement methods in business plan
   • Comply with enterprise requirements for business planning
   • Identify risks posed by business plans
   • Incorporate risk management strategies for identified risks
4. Present a business plan to senior management
   • Deliver an effective written and oral presentation of a business plan
   • Focus on critical aspects of the plan in the presentation
   • Articulate and resolve specific concerns and needs raised about the plan
5. Implement and maintain a business plan
   • Communicate plan to team, engage team members with the plan and obtain buy in from the team
   • Establish action plans, systems and processes to implement business plan
   • Conduct measurement programs to assess performance against business plan
   • Adjust systems or processes in response to performance variations to maintain business plan
   • Conduct regular substantive reviews of systems and processes
   • Communicate performance results and issues arising to relevant stakeholders

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.